Website Accessibility

Last Updated: November 2025

The City of Helotes is committed to providing equitable access to information and services for all members of our community, including individuals with disabilities. We are actively working to improve the accessibility and usability of our website to ensure it meets the needs of every resident, visitor, and business owner.

Our Accessibility Commitment

Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for creating digital content that is accessible to people with a wide range of abilities. Our website continues to make accessibility improvements to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We are actively monitoring, reviewing, and updating our content, features, and design to ensure a better experience for all visitors.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

To download this program for free, visit the Adobe website.
To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides useful tools and resources.

Supported Assistive Technology

Latest Version of JAWS for Windows
Latest Version of NVDA for Windows
Latest Version of VoiceOver for Mac OS X
Keyboard-Only Navigation

Feedback and Assistance

We welcome your feedback and appreciate your patience as we continue to make improvements.
If you experience any difficulty accessing information on our website, please contact us.

Please include details such as the page URL and a description of the problem so we can address it as quickly as possible.

Future Improvements

We are committed to maintaining accessibility as an ongoing effort, not a one-time project. Our goal is to achieve full compliance with accessibility standards and ensure that everyone can access our content and services equally.